Community Guidelines
Our guidelines help create a safe, respectful, and professional environment for everyone on Sikaty
Welcome to Sikaty
These Community Guidelines outline the standards of behavior we expect from all members of the Sikaty community. By using our platform, you agree to follow these guidelines. Violations may result in warnings, restrictions, or permanent account suspension.
1. Prohibited Content and Behavior
Harassment and Abuse
Prohibited:
- Threatening, intimidating, or harassing other users
- Personal attacks based on race, gender, religion, sexual orientation, or disability
- Bullying, stalking, or unwanted romantic/sexual advances
- Doxxing (sharing personal information without consent)
- Impersonating other users or Sikaty staff
Scams and Fraudulent Activity
Prohibited:
- Requesting or sharing payment outside of Sikaty (bypassing platform fees)
- Creating fake orders to manipulate ratings or reviews
- Offering services you cannot deliver or falsely representing your skills
- Phishing attempts or requesting sensitive information (passwords, card details)
- Price manipulation or bid rigging
- Refund abuse or chargeback fraud
Spam and Unsolicited Content
Prohibited:
- Sending repetitive, unsolicited messages to multiple users
- Posting irrelevant content or advertisements in chat
- Creating multiple accounts to spam or manipulate the platform
- Sharing malicious links, viruses, or malware
- Excessive self-promotion outside your gig listings
Illegal Content and Activities
Prohibited:
- Offering or requesting illegal services
- Sharing or distributing copyrighted material without permission
- Adult content, pornography, or sexually explicit material
- Content promoting violence, terrorism, or self-harm
- Hate speech or content promoting discrimination
- Money laundering or any illegal financial activity
2. Chat and Communication Rules
Acceptable Behavior
- Be respectful and professional in all communications
- Respond to messages within a reasonable timeframe
- Clearly communicate project requirements and expectations
- Resolve disputes calmly and professionally
- Keep conversations relevant to the order or service
Unacceptable Behavior
- Using offensive, abusive, or discriminatory language
- Sharing contact information to move conversations off-platform
- Making unreasonable demands or threats
- Ignoring messages or ghosting clients/freelancers
- Sharing inappropriate images, videos, or links
3. Review Posting Guidelines
Honest and Fair Reviews
- Reviews must be based on your actual experience with the service
- Provide constructive feedback, even if negative
- Focus on the quality of work, communication, and professionalism
- Do not post fake reviews or manipulate ratings
Prohibited in Reviews
- Personal attacks or harassment in review comments
- Threatening to leave a bad review unless demands are met
- Offering money or services in exchange for positive reviews
- Posting reviews unrelated to the service provided
- Sharing personal information about the freelancer or buyer
4. Gig Posting Rules
Acceptable Gigs
- Clearly describe the service you offer
- Set realistic delivery times and pricing
- Use accurate tags and categories
- Include portfolio samples that represent your work
- Specify what is included and not included in your service
Prohibited Gigs
- Misleading titles or descriptions that do not match the actual service
- Using copyrighted images or portfolio samples without permission
- Offering illegal services or violating intellectual property laws
- Clickbait titles or inappropriate thumbnails
- Duplicate gigs (posting the same service multiple times)
- Including external links to bypass platform payments
5. Project Posting Rules
Acceptable Projects
- Clearly describe the work you need done, including scope and deliverables
- Set a realistic budget range and deadline
- Choose the accurate industry and required services/skills
- Provide enough detail for freelancers to submit meaningful proposals
- Keep all communication and payment on Sikaty
Prohibited Projects
- Misleading or vague briefs that do not describe real, legitimate work
- Requesting illegal, adult, or copyright-infringing work
- Asking freelancers to work or be paid outside of Sikaty (bypassing platform fees)
- Posts that are actually spam, advertisements, or recruitment for other platforms
- Requesting free work, unpaid "tests," or spec work
- Sharing personal contact information to move conversations off-platform
- Duplicate or repetitive project posts
- Discriminatory requirements (e.g. excluding freelancers by race, gender, religion, or nationality)
6. Using the Report System
If you encounter behavior that violates these guidelines, please report it immediately. False or malicious reports are also a violation and may result in action against your account.
What to Report:
- Harassment, threats, or abusive behavior
- Scam attempts or fraudulent activity
- Spam or unsolicited messages
- Inappropriate content in messages, gigs, or profiles
- Copyright infringement or stolen work
How to Report:
- Use the report button available on gigs, profiles, messages, and reviews
- Provide specific details about the violation
- Include screenshots or evidence when possible
- Our moderation team will review reports within 24-48 hours
7. Consequences for Violations
First Violation: Warning
Minor or first-time violations typically result in a warning. You will receive a notification explaining the violation and what to avoid in the future.
Second Violation: Temporary Suspension
Repeated or moderate violations may result in a temporary suspension (7-30 days). During this time, your account will have restricted access to certain features.
Severe or Repeated Violations: Permanent Ban
Serious violations or repeated offenses will result in permanent account termination. This includes:
- Fraud, scams, or illegal activity
- Harassment or threats of violence
- Multiple violations after warnings and suspensions
- Creating new accounts to evade restrictions
If you believe your account was restricted or suspended in error, you can submit an appeal. Learn more about the appeal process.
8. Examples: Acceptable vs. Unacceptable
Acceptable Behavior
- ✓"Thank you for your order! I will deliver within 3 days."
- ✓"Could you please provide more details about your requirements?"
- ✓"I received the delivery, but it needs some revisions. Can you adjust the colors?"
- ✓"Great work! Professional and delivered on time."
Unacceptable Behavior
- ✗"Pay me via PayPal to avoid platform fees."
- ✗"You're an idiot if you can't understand this!"
- ✗"Give me 5 stars or I'll cancel your order."
- ✗Sending spam messages to 50+ sellers promoting your own gig
Remember
Sikaty is built on trust, respect, and professionalism. By following these guidelines, you help create a positive environment where freelancers and clients can succeed together.
If you have questions about these guidelines, please contact us at [email protected]
