Refund & Dispute Policy
Last updated: 01/2026
1. General
Sikaty Ltd operates a controlled payment system to protect both buyers and sellers.
2. Refund Eligibility
Refunds may be considered if:
- - Services are not delivered
- - Services materially deviate from the agreed description
- - A dispute is raised within the allowed timeframe
3. Dispute Process
- - Buyers must contact sellers first
- - If unresolved, disputes may be escalated to Sikaty Ltd
- - Sikaty Ltd may review communications and evidence
4. Final Decision
Sikaty Ltd's decision is final regarding escrowed funds.
5. Platform Limitation
Sikaty Ltd is not liable for losses beyond funds held within the Platform.
