Privacy Policy
Please review our policies below carefully before using Sikaty
1. Introduction
This Privacy Policy explains how Sikaty collects, uses, and protects your personal information in compliance with UK Data Protection Act 2018 and GDPR.
2. Data We Collect
- - Registration information (name, email, etc.)
- - Transaction data (orders, payments)
- - Communications (messages between users)
- - Technical data (IP address, browser type)
3. How We Use Your Data
- - To provide and improve our services
- - To process payments securely
- - To prevent fraud and enforce our Terms
- - To communicate with you about your account and activity
- - To review communications between users where necessary for safety, fraud prevention, dispute resolution, or enforcement of our policies (see Section 10)
4. Sharing of Data
- - Sikaty does not sell personal data.
- - Data may be shared with service providers (e.g., payment processors) only as necessary to operate the Platform.
5. Data Retention
We retain your data as long as your account is active or as required by law.
6. Your Rights
Under GDPR, you have the right to access, correct, or delete your personal data. Requests can be sent to: [email protected].
7. Cookies
We use cookies to improve user experience and analytics.
8. Security
We use encryption and security protocols to protect your data, but no method is 100% secure.
9. Changes to This Policy
We may update this Privacy Policy as our practices change. Updates will be posted on the Platform.
10. Message Monitoring and Moderation
Sikaty operates as a marketplace and has a legitimate interest in maintaining the safety, integrity, and fairness of the Platform. By using Sikaty, you acknowledge and agree that:
- - Messages and communications sent through the Sikaty platform may be accessed and reviewed by authorised Sikaty staff for the purposes of: safety and fraud prevention, resolving disputes between buyers and sellers, investigating reports of policy violations, and enforcing our Terms of Service.
- - Access to messages is restricted to authorised personnel (moderators and administrators) and is logged in our internal security audit system.
- - Message monitoring is carried out only where there is a legitimate reason to do so and is not used for general surveillance or commercial purposes.
- - Sikaty does not sell or share the content of private messages with third parties except where required by law.
This processing is carried out on the lawful basis of legitimate interests under UK GDPR Article 6(1)(f). If you have concerns about how your messages are handled, please contact us at [email protected].